If for any reason you could not download the file after payment, write us a letter, indicating the email address of your paytment and order number, we will verify the payment and immediately send the file by e-mail.
If you have already paid, you have already received the download link and received the software. This means that you received what you paid for, and we cannot take it back like other goods, and we can’t refund your money.
Send us an email with information about the ECU backup you ordered indicating the order number and email address from which the payment was made and we will check and solve this problem.
Perhaps some of the found information was added incorrectly by our team, or there are other details that we did not find.
If this fact is discovered and confirmed, we will solve this problem.